Hardware Diagnostic Tool test fails on "Self-test" for 1GbE expansion cards when an SFP transceiver for RJ45 (Copper) is connected to the appliance

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk112857
Technical Level
Product	Quantum Appliances
Version	R77.30 (EOL), R80.10 (EOL), R80.20, R80.30, R80.40
OS	Gaia
Platform / Model	13000
Date Created	28-Aug-2016
Last Modified	16-Mar-2021

Symptoms

Hardware Diagnostic Tool test fails on "Self-test" for 1GbE expansion cards "CPAC-2-1F" and "CPAC-4-1F" when an SFP transceiver "CPAC-TR-1T" for RJ45 (Copper) is connected to the appliance.
When an SFP transceiver for fiber ports is connected, Hardware Diagnostic Tool test completes successfully for these 1GbE expansion cards.

Cause

Problem occurs because of inconsistent registers state accepted by i82580 chip with copper SFP transceiver attached, after an attempt to configure speed/duplex to 100/full.

Solution

Note: To view this solution you need to Sign In .