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Hardware Diagnostic Tool test fails on "Self-test" for 1GbE expansion cards when an SFP transceiver for RJ45 (Copper) is connected to the appliance
Technical Level
Solution ID
sk112857
Technical Level
Product
Quantum Appliances
Version
R77.30 (EOL), R80.10, R80.20, R80.30, R80.40
OS
Gaia
Platform / Model
13000
Date Created
28-Aug-2016
Last Modified
16-Mar-2021
Symptoms
Hardware Diagnostic Tool test fails on "Self-test" for 1GbE expansion cards "CPAC-2-1F" and "CPAC-4-1F" when an SFP transceiver "CPAC-TR-1T" for RJ45 (Copper) is connected to the appliance.
When an SFP transceiver for fiber ports is connected, Hardware Diagnostic Tool test completes successfully for these 1GbE expansion cards.
Cause
Problem occurs because of inconsistent registers state accepted by i82580 chip with copper SFP transceiver attached, after an attempt to configure speed/duplex to 100/full.
