Support Center > Search Results > SecureKnowledge Details
"SmartView server certificate is invalid" error when opening a new tab in the R80 SmartConsole "logs & monitor"
Symptoms
  • When opening a new tab in the R80 SmartConsole, "SmartView is not available - SmartView server certificate is invalid" error appears on the screen.
  • The https:///smartview/ URL is not accessible.
  • Connection is successful when accessing the server from a local IP address, but not with external IP.
Cause

There is a 3rd party SSL Inspection tool between the SmartEvent server and the client running SmartConsole.


Solution
Note: To view this solution you need to Sign In .