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"Server is disconnected!" message appears in SmartLog GUI, and it closes when running a query, or scrolling in SmartLog GUI
Technical Level
Solution ID
sk112140
Technical Level
Product
Logging & Status
Version
R77.30 (EOL)
OS
Gaia, SecurePlatform 2.6
Platform / Model
All
Date Created
26-Jun-2016
Last Modified
28-Oct-2018
Symptoms
"Server is disconnected!" message appears in SmartLog GUI, and it closes when running a query, or scrolling in SmartLog GUI.
After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'smartlog_server' process were generated in the /var/log/dump/usermode/ directory.
Cause
smartlog_server process crashes when the size of the $SMARTLOGDIR/data/query.log file reaches 2GB.