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SmartView Tracker logs consistently state: "NAT Hide failure - there are currently no available ports for hide operation"
Symptoms
  • SmartView Tracker logs consistently state: "NAT Hide failure - there are currently no available ports for hide operation".
  • Debug:
    ;30Apr2015 13:16:19.038284;[cpu_3];[fw4_8];fw_xlate_new_conn: connection 74.125.226.165:80 IPP 6> ifnum=7, dir=1;
    ;30Apr2015 13:16:19.038288;[cpu_3];[fw4_8];fw_xlate_create_xlbuf: found translation buffer at 0x5fc5ab10;
    ;30Apr2015 13:16:19.038291;[cpu_3];[fw4_8];fwx_get_xlation: conn = dir 1, 10.64.5.107:49742 -> 74.125.226.165:80 IPP 6, mthd=ffffffff;
    ;30Apr2015 13:16:19.038294;[cpu_3];[fw4_8];fw_xlate_match_epilog: no special NAT;
    ;30Apr2015 13:16:19.038296;[cpu_3];[fw4_8];fw_xlate_match: no match found;
    ;30Apr2015 13:16:19.038297;[cpu_3];[fw4_8];fwx_get_xlation: no translation: flags: 8; <====(flags:8 is FWX_T_OUT)
    ;30Apr2015 13:16:19.038301;[cpu_3];[fw4_8];allocate_port_impl: using range: 40281 - 45137;
    ;30Apr2015 13:16:19.038305;[cpu_3];[fw4_8];allocate_port_impl: hide_src=[IP Address A], new_dst=74.125.226.165, new dport=50, first=9d59, last=b051, start=afbd, old_port=c24e, not synchronized; <===new dport=80, first=40281, last=45137, start=44989, old_port=49742
    ;30Apr2015 13:16:19.038744;[cpu_3];[fw4_8];allocate_port_impl: could not find a free port for hiding src [IP Address A], dst 74.125.226.165, port 49742;
    ;30Apr2015 13:16:19.038817;[cpu_3];[fw4_8];fwx_allocate_hide: Failed to allocate port;
    ;30Apr2015 13:16:19.038818;[cpu_3];[fw4_8];fw_xlate_new_conn: fwx_apply_hide failed. packet will be dropped.;
    ;30Apr2015 13:16:19.038820;[cpu_3];[fw4_8];fw_first_packet_xlation: NAT rulematch failed (INBOUND) (ret=-1);
    ;30Apr2015 13:16:19.038821;[cpu_3];[fw4_8];fw_conn_post_inspect: fw_first_packet_xlation returned DROP (OUTBOUND);
Solution
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