Missing Appliance type in SmartConsole Platform Hardware Type list

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk111292
Technical Level
Product	SmartConsole, Quantum Security Management, Multi-Domain Security Management, Quantum Security Gateways, Quantum Appliances, Quantum Spark Appliances
Version	R77 (EOL), R77.10 (EOL), R77.20, R77.30 (EOL), R80 (EOL)
OS	Gaia, Gaia Embedded
Platform / Model	1400, 3000, 5000
Date Created	15-Jun-2016
Last Modified	07-May-2019

Symptoms

Appliances (Hardware) list in SmartConsole is not updated with the latest released appliances - 1400, 3000, 5000, 15000 and 23000:
The 1400 SMB appliances ignore setting for ADSL, LAN7 and LAN8.
In 1470 / 1490 appliances, you cannot configure settings for LAN9 and higher through R77.30 SmartProvisioning.
You can not configure 5GHz wireless networks through R77.30 SmartProvisioning.

Cause

The upgraded from R77 machines will use the old R77 format of the following files:

Solution

Note: To view this solution you need to Sign In .