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Users are deleted after installation of R77.30 Management Add-on
Symptoms
  • Users and groups disappear from SmartDashboard after successful installation of R77.30 Management Add-on.

  • The size of the $FWDIR/conf/fwauth.NDB file is very small (~20KB).

Cause

Corruption of one or more objects in the $FWDIR/conf/fwauth.NDB file.


Solution
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