This is by design. R8X Help is live on the Internet.
If you are not connected, from another computer, that has an Internet access:
- Download the Help package
- Extract the package into some directory
- Open the html_frameset.htm file
- Use the search tab to locate the window-specific content.
Alternatively, you can access the help directly from any device with Internet access by browsing to SmartConsole Online Help page.