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"Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering credentials in Mobile Access Portal
Technical Level
Solution ID
sk110072
Technical Level
Product
Mobile Access / SSL VPN
Version
R77 (EOL), R77.10 (EOL), R77.20, R77.30 (EOL)
OS
Gaia, SecurePlatform 2.6
Platform / Model
All
Date Created
11-Feb-2016
Last Modified
14-Mar-2018
Symptoms
"Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering the credentials in Mobile Access Portal.
Restarting the Mobile Access services with "cvpnrestart" command resolves the issue.
After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'CVPND' process might be generated in the /var/log/dump/usermode/ directory.
Cause
CVPND process might crash in the following scenario:
