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"Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering credentials in Mobile Access Portal
| Solution ID |
sk110072 |
| Product |
Mobile Access / SSL VPN |
| Version |
R77, R77.10, R77.20, R77.30 |
| OS |
Gaia, SecurePlatform 2.6 |
| Platform / Model |
All |
| Date Created |
11-Feb-2016
|
| Last Modified |
14-Mar-2018
|
Symptoms
"Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering the credentials in Mobile Access Portal.
Restarting the Mobile Access services with "cvpnrestart" command resolves the issue.
After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'CVPND' process might be generated in the /var/log/dump/usermode/ directory.
Cause
CVPND process might crash in the following scenario:
- LDAP user groups are used
- Debug of CVPND process is enabled
Solution
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