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"Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering credentials in Mobile Access Portal
Symptoms
  • "Error: Page cannot be displayed. An error occurred while processing the request" in web browser after entering the credentials in Mobile Access Portal.

  • Restarting the Mobile Access services with "cvpnrestart" command resolves the issue.

  • After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'CVPND' process might be generated in the /var/log/dump/usermode/ directory.

Cause

CVPND process might crash in the following scenario:

  1. LDAP user groups are used
  2. Debug of CVPND process is enabled

Solution
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