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User and Device Management R77.30.01 (Hotfix #1) Technical Level

Table of Contents

  • UDM Product Description
  • What's New
  • Downloads
  • Documentation
  • Known Limitations
  • Revision History


UDM Product Description

User and Device Management (UDM) is a web based application that manages a range of user and device related tasks in an organization. A typical user accesses organizational resources from multiple devices: computers, laptops, smartphones, and tablets.

UDM provides a unified environment for managing various user and device related tasks, such as provisioning, transparency of access via SmartLog logs, viewing user and device details, certificate management, AD user management, and FDE password recovery (for Endpoint Security clients).

With UDM, security administrators can delegate user and device management tasks to Help Desk administrators. This delegation of responsibilities lets the network security team handle security policy issues and the Help Desk team manage some user access tasks.

Currently, no license is required but one might be needed in the future.

Note: UDM itself does not require a license, but the SmartCenter it requires and connects to does


What's New

  • Integration of UDM with Mobile Threat Prevention.
  • Added a new Demo SMS Provider option for Suspicious Activity Monitoring (SAM).
  • Added new capabilities for the Self-Portal:
    • Create certificates.
    • Revoke Certificates.
    • Update the user's phone number.




  • Installation options:

    • Integrated Deployment: R77.30.01 UDM HF1 (includes R77.30 Add On for Security Smart Management) is installed on the same computer/appliance running Security Smart Management R77.30
    • Distributed Deployment:  R77.30.01 UDM HF1 is installed on a different/separate computer/appliance running Security Smart Management R77.30.

      In this deployment:

      • If remote Security Smart Management is R77.20/R77.30, then admin needs to install R77.20/R77.30 Add On on it.
      • If remote Security Smart Management is R77.20.01/R77.30.01, then Add On is already deployed.

  • Installation of R77.30.01 UDM HF1 on top of R77.30.01 Security Management Server is not supported.
Package Link
R77.30.01 UDM Hotfix #1 for Gaia OS (TGZ)



User and Device Management Documentation
R77.30.01 HF1 User and Device Management Administration Guide


Known Limitations

Important notes:

  • To get a fix for an issue listed below contact Check Point Support with the issue ID.
  • To see if an issue has been fixed in other releases, search for the issue ID in Support Center.
ID Symptoms
01892463 The UDM portal cannot be enabled on a standalone installation.
01912002 The UDM portal does not support SMTP with TLS authentication
Mobile Threat Prevention Integration
In the Mobile Threat Prevention tab of the portal, the user does not see the message when a session expires.
01937576 Device telephone number, enrolled via UDM is not encrypted. Contact Check Point Support to get an updated configuration file.
You cannot save changes to the MTP Dashboard in the UDM portal > Mobile Threat Prevention tab.
MTP should not be configured via UDM (by design).
Suspicious Activity Monitoring
For the SMS demo mode feature, for deployments in the US or Canada, set this property in
#SMS Provider Trial Mode
Active Directory
The UDM portal does not support LDAP groups that contain AD special characters.


Revision History

Show / Hide the revision history

Date Description
27 Jan 2016 First release of this document.

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