"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent update

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Technical Level

Solution ID	sk109466
Technical Level
Product	Quantum Security Gateways, ClusterXL, Cluster - 3rd party, Quantum Security Management, Multi-Domain Security Management
Version	R77.20, R77.30 (EOL), R80 (EOL), R80.10 (EOL), R80.20, R80.30, R80.40
OS	Gaia
Date Created	06-Jan-2016
Last Modified	11-Apr-2022

Symptoms

"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent update:
- On Gaia R77.20 and higher: "Upgrades (CPUSE)" section - "Status and Actions" page
- On Gaia R75.40 - R77.10: "Software Updates" section - "Status and Actions" page
Example:

Cause

Usually CPUSE sets a flag in Gaia Database to indicate self-update started and disable the flag when finished.

Due to a code limitation, on some cases the flag was not disabled after self-update finished.

Solution

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