User is redirected to the page "You need to install Java to use the Mobile Access Agent" during the installation of Check Point Mobile Access Agent
||Mobile Access / SSL VPN, SSL Network Extender, IPSec VPN
|Platform / Model
- User is redirected to this page during the installation of Check Point Mobile Access Agent.
The required Java is not installed on the user's computer.
Install Java from https://java.com. Use Java 32-bit if your organization uses Endpoint Security On Demand Scanner.
When Java is installed, re-login to the Mobile Access Portal
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This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.