Support Center > Search Results > SecureKnowledge Details
"SKU is invalid" error when pasting the correct "cplic put" string in Gaia Portal
Symptoms
  • "SKU is invalid" error when pasting the correct license "cplic put" string in Gaia Portal ("Maintenance" section - "Licenses" pane) and clicking on "OK".

    Example:

Cause

SKU validator in Gaia Portal is not able to parse correctly a license string that contains an SKU with a  plus sign "+" (e.g., "cpsb-sslvpn-mobmail+5000").


Solution
Note: To view this solution you need to Sign In .