Support Center > Search Results > SecureKnowledge Details
SmartDashboard crashes when navigating to "Mobile Access Blade" - "Capsule Workspace Settings" Technical Level
Symptoms
  • After upgrading from R77.20.01 or R77.30 EA to a newer version, SmartDashboard crashes when navigating to "Mobile Access Blade" tab - "Capsule Workspace Settings".

  • The following error might be displayed:
    "An inconsistency has occurred within the Database. Contact Support to resolve this issue".

    Example:
Cause

An upgrade from R77.20.01 or R77.30 EA to a newer version prevents access to some Mobile Access settings.


Solution
Note: To view this solution you need to Sign In .