Support Center > Search Results > SecureKnowledge Details
Security Gateway with enabled HTTPS Inspection crashes repeatedly
Symptoms
  • Security Gateway with enabled HTTPS Inspection crashes repeatedly.

  • Disabling HTTPS Inspection resolves the issue.

  • vmcore dump file (sk44186) contains the following stack:

    PID: ... TASK: ... CPU: N COMMAND: "pepd"
    #0 [...] machine_kexec at ...
    #1 [...] crash_kexec at ...
    #2 [...] kdb_main_loop at ...
    #3 [...] kdba_main_loop at ...
    #4 [...] kdb at ...
    #5 [...] kdba_entry at ...
    #6 [...] notifier_call_chain at ...
    #7 [...] __die at ...
    #8 [...] do_page_fault at ...
    #9 [...] error_exit at ...
    [exception RIP: nrb_rb_app_get_matched_application+...]
    ... ... ...
    #10 [...] nrb_rb_app_get_matched_application() at ...
    #11 [...] nrb_rb_app_get_matched_application() at ...
    #12 [...] appi_transaction_conn_process_rb_match_result() at ...
    #13 [...] appi_transaction_handle_rulebase_async_ok_reply() at ...
    #14 [...] advp_work_under_streaming_lock_cb() at ...
    #15 [...] fwpslglue_run_in_ctx() at ...
    #16 [...] advp_work_under_streaming_lock() at ...
    #17 [...] appi_transaction_rulebase_async_reply_callback() at ...
    #18 [...] nrb_async_call_client_cb() at ...
    #19 [...] nrb_rulebase_async_reply_callback() at ...
    #20 [...] idapi_fetch_id_async_cb() at ...
    #21 [...] fwnac_id_handle_ioctl_response() at ...
    #22 [...] nac_kioctl_NETWORK_REGISTER_RESPONSE_multik() at ...
    #23 [...] fwdrv_ioctl() at ...
    ... ... ...
    
Cause

HTTPS Inspection might interpret clear traffic as SSLv2 and not process it correctly.


Solution
Note: To view this solution you need to Sign In .