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Information sent to Check Point servers for license validation and services updates Technical Level

Below you will find the comprehensive list of information that is automatically shared (entirely, or partially) from a customer's Check Point infrastructure with the Check Point cloud infrastructure. The main purpose for this is for license and/or contract validation and obtaining services updates:

  • Certificate Key
  • UserCenter user name
  • Product Version (e.g., R77.30)
  • Product (e.g., Anti-Bot, Application Control, etc.)
  • Operating System (e.g., Gaia OS)
  • Reason (e.g., Software Blade update, contract entitlement check, etc.)

This information is sent encrypted to Check Point servers over HTTPS.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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