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Required steps before installing Gaia OS on HP ProLiant Gen9 + Gen 10 servers Technical Level
Solution

Important Note: The HP ProLiant DL360/DL380 Gen9 + Gen 10 does not detect all USB devices, including various USB flash drives (regardless of content). This is not a software issue. If a bootable USB device (with Check Point's Gaia, CentOS or any other OS) is not recognized by this server, try a different USB device vendor, or install the server via DVD.

Before installing Gaia OS on HP ProLiant Gen9 and Gen10 servers, verify that your model, RAID controller, and network cards are supported by Check Point. To do this, see the Hardware Compatibility List.

For HP ProLiant Gen9 servers:

  1. Perform the following modifications in the BIOS settings:

    Setting Feature Required modifications
    Boot Options Boot Mode
    1. Set the default to "Legacy BIOS boot" (to disable UEFI)
    2. Reboot
    UEFI Advanced Options
    1. Disable the UEFI
    2. Reboot
    3. Go to "Storage Options"
    4. Disable "UEFI Array Options"
    5. Reboot
    BIOS/Platform Configuration System Options - USB Options
    1. Set USB 3.0 mode to "Disabled"
    2. Reboot
    Process Options
    (Located in System Configuration -> BIOS/Platform Configuration (RBSU) -> Processor Options)
    1. Set HT to "Disabled"
    2. Set Processor X2APIC Support to "Disabled"
    3. Reboot
    Boot Time Optimizations
    1. Set Dynamic Power Capping function to "Disabled"
    2. Reboot

    Notes
    :
    • If you get a black screen in the KVM / iLO remote video (e.g., on HP ProLiant DL360 G9), go into ROM Based Setup Utility (RBSU) - "Advanced Options" - "Video Options" and change the setting of the embedded video connection from "auto" to "always on".

    • If the RAID array exceeds 2TB, it might not be recognized when you install Gaia R77.30 OS. If this happens, partition the disks as explained in sk61081 (this note is relevant to R77.30, R80, and R80.10; it is not relevant to R80.20 M1). 

  2. Follow the instructions in sk98760 - Prerequisites for installing Security Management Server / Multi-Domain Security Management Server on Red Hat Enterprise Linux.

  3. It was found that BIOS version P89 v2.60 and above, which was not certified by HCL, causes the Open Server to not reboot (warm reboot). There are two possible solutions and a workaround to this issue:

Possible Solutions: Downgrade the BIOS version (to P89 v1.21), or use R80.20 GA for a management deployment or R80.20 Gaia 3.10 for a Gateway Deployment.
Workaround: Hard Reboot via Server, or power cycle via iLO.

For HP ProLiant Gen10 servers:

  1. Perform the following modifications in BIOS settings:

    Setting Feature Required modifications
    Boot Options Boot Mode
    1. Set the default to "Legacy BIOS boot" (to disable UEFI)
    2. Reboot
    BIOS/Platform Configuration Process Options
    (Located in System Configuration -> BIOS/Platform Configuration (RBSU) -> Processor Options) 
    1. Set HT to "Disabled"
    2. Set Processor X2APIC Support to "Disabled"
    3. Reboot

    Notes
    :
    • The HP ProLiant DL380 Gen10 does not detect all USB devices, including various USB flash drives (regardless of their content). This is not a software issue.

    • If a bootable USB device (with Check Point Gaia, CentOS or any other OS) is not recognized by this server, try a different USB device vendor.
  2. Follow the instructions in sk98760 - Prerequisites for installing Security Management Server / Multi-Domain Security Management Server on Red Hat Enterprise Linux.

 

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