Support Center > Search Results > SecureKnowledge Details
Required steps before installing Gaia OS on HP ProLiant Gen9 + Gen 10 servers

Important Note: The HP ProLiant DL360/DL380 Gen9 + Gen 10 does not detect all USB devices, including various USB flash drives (regardless of content). This is not a software issue. If a bootable USB device (with Check Point's GAiA, CentOS or any other OS) is not recognized by this server, try a different USB device vendor, or install the server via DVD.

Follow these steps before installing Gaia OS on HP ProLiant Gen9 + Gen 10 servers:

  1. Verify that your model, RAID controller and network cards are supported by Check Point in the Hardware Compatibility List.
  2. Perform the following modifications in BIOS settings:

    Setting Feature Required modifications
    Boot Options
    Boot Mode
    1. Set the default to "Legacy BIOS boot" (to disable UEFI)
    2. Reboot
    UEFI Advanced Options  
    1. Disable the UEFI
    2. Reboot
    3. Go to "Storage Options"
    4. Disable "UEFI Array Options"
    5. Reboot
    BIOS/Platform Configuration System Options - USB Options
    1. Set USB 3.0 mode to "Disabled"
    2. Reboot
    Process Options
    (This option might be located in System Options - Processor options)
    1. Set HT to "Disabled"
    2. Set Processor X2APIC Support to "Disabled"
    3. Reboot
    Boot Time Optimizations
    1. Set Dynamic Power Capping function to "Disabled"
    2. Reboot

    Additional Notes:

    • If you get a black screen in the KVM / iLO remote video (e.g., on HP ProLiant DL360 G9), go into ROM Based Setup Utility (RBSU) - "Advanced Options" - "Video Options" and change the setting of the embedded video connection from "auto" to "always on".

    • If the RAID array exceeds 2TB, it might not be recognized when you install GAiA R77.30 OS. If this happens, partition the disks as explained in sk61081 (this note is relevant to R77.30, R80, and R80.10; it is not relevant to R80.20 M1). 

  3. Follow sk98760 - Prerequisites for installing Security Management Server / Multi-Domain Security Management Server on Red Hat Enterprise Linux.


Related solutions:

Give us Feedback
Please rate this document