Support Center > Search Results > SecureKnowledge Details
When opening Account Unit tree, see "The parameter is incorrect" error
Symptoms
  • When opening Account Unit tree, see "The parameter is incorrect" error.
  • Not all the users from the AD are displayed in SmartDashboard.
  • The problematic OUs contains users with comma after their first name, but do not have a last name.
  • FWM debug from the replication shows:
    [FWM 13689 1939769024]@gw-aa64ba[1 Sep 10:34:09] LdapToFw, After Converting :
    ("CN=FirstName\,,CN=Users,DC=Shreder,DC=com"
    	:type (ldap_user)
    	:ldap_specific (
    		:type (
    			: (user)
    		)
    	)
    	:fullname ("FirstName,")
    	:name (FirstName)
    	:relative_dn ("CN=FirstName\")
    )
Solution
Note: To view this solution you need to Sign In .