Follow these steps to connect to Check Point appliances over serial console port:

1. Disconnect the power from the appliance completely.
   Important: The power should remain completely disconnected for at least 1-2 minutes before proceeding. The power needs to drain from all the capacitors.
   
   
2. Connect a computer to the console port on the appliance (use the serial console cable supplied with appliance).
   
   

3. Configure Serial connection in your console application (PuTTY, HyperTerminal, SecureCRT, Minicom, etc).

   Note: Refer to the Getting Started Guide for the relevant appliance (see sk96246).

   Appliances	Serial connection configuration
   2000 3000 4000 5000 6000 / 7000 12000 13000 15000 / 23000 21000 16000 / 26000 / 28000 Smart-1 205 / 210 / 225 / 3050 / 3150 Smart-1 525 / 5050 / 5150 Smart-1 625 Threat Emulation SmartEvent NGSE Secure Web Gateway	Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None
   600 700 900 1100 1200R 1400 1500	Baud rate = 115200 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None
   DDoS Protector	Baud rate = 19200 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None
   Smart-1 5/25/25B/50/150 Power-1 UTM-1 VSX-1 DLP-1	Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None

   
   
   
4. Reconnect the power to the appliance.
   
   
5. If the console does not respond, then press any key on the keyboard. If this does not help, then check the cable and/or settings in your console application.

 

Note: Serial connection might work without reboot as well.

 

Related solution: sk96246 - Documentation For Check Point Appliances