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VPN Tunnel status changes to DOWN/UP randomly on 1100 gateway
Technical Level
Solution ID
sk107735
Technical Level
Product
Quantum Spark Appliances
Version
R75.20 (EOL)
OS
Gaia Embedded
Platform / Model
1100
Date Created
29-Sep-2015
Last Modified
23-Jan-2017
Symptoms
VPN Tunnel status changes to DOWN/UP randomly on 1100 gateway when VPN gateway is configured with different IP address in Machine's IP address (Gateway General Properties : IPv4 address) and Selected address from topology table(IPSec VPN : Link Selection).
reason: Client Encryption: TUNNEL STATUS CHANGE: gw772sb has changed status to DOWN
reason: Client Encryption: TUNNEL STATUS CHANGE: gw772sb has changed status to UP
The log of tunnel_test (18234) packet has dropped with "message_info: Connection contains real IP of NATed address）".
This is is only an SMB issue. It has not been seen on other 2012 appliance.
Cause
There were tunnel tests sent to more than one of the gateway's interfaces.
