Support Center > Search Results > SecureKnowledge Details
"Error while processing the request" occasional error in SSLVPN Portal Web Application Technical Level
Symptoms
  • "Error while processing the request" occasional error in SSLVPN Portal Web Application after clicking on the Back button / Home button / repeatedly pressing F5 key.

  • During the issue, SSLVPN Portal stops responding and all Mobile Access users are disconnected.

  • After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'CVPND' process were generated in the /var/log/dump/usermode/ directory.

Cause

Memory corruption (that occurs during policy installation) causes CVPND daemon to crash when fetching groups from configuration.


Solution
Note: To view this solution you need to Sign In .