No access to HTTPS sites from Firefox when HTTPS Inspection is enabled

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk107325
Technical Level
Product	HTTPS Inspection
Version	All
Date Created	26-Aug-2015
Last Modified	09-May-2019

Symptoms

With HTTPS inspection enabled, only Firefox shows "Untrusted connection" notification for each HTTPS site.

Cause

Firefox browser maintaines its own certificate store and does not use the Windows store (while the HTTPS inspection CA certificate for Internet Explorer and Chrome is added to Windows certificate store), therefore it is not aware of certificates that were added manually to Windows certificate store.

Solution

Note: To view this solution you need to Sign In .