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Suspicious mail links cause database error messages in SmartEvent
Symptoms
  • Suspicious mail links cause database error messages in SmartEvent.
  • On SmartDashboard, when you select under 'Threat Prevention tab > Overview > Latest Malware Activity > one of emails > More info',SmartEvent opens with a pop-up error.
  • In cpsemd, we see following MySQL query failure:
    [CPSEMD 20686 1694497680][6 Jul 13:17:00][SQL_IS] SetSubWhere2val:: 2 Value condition must be non-zero number
    [CPSEMD 20686 1694497680][6 Jul 13:17:00][SQL_IS] TraversCondition Sub condition fail.
    [CPSEMD 20686 1694497680][6 Jul 13:17:00][SQL_IS] Query Fail to run.
Solution
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