Support Center > Search Results > SecureKnowledge Details
After upgrade to R77.30, SmartLog becomes non-responsive
Symptoms
  • After upgrade to R77.30, the SmartLog GUI hangs when trying to connect to SmartLog server.
  • The SmartLog process crashes on SmartLog server.
  • The issue occurs mostly when "Install Database" operation is running in the background.
Solution
Note: To view this solution you need to Sign In .