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DO NOT share it with anyone outside Check Point.
Traditional Anti-Virus in Proactive Mode does not strip malicious file from e-mail if the file name contains non-ASCII characters
Technical Level
Solution ID
sk106573
Technical Level
Product
Anti-Virus
Version
R75, R76, R77, R77.10, R77.20, R77.30
Platform / Model
All
Date Created
27-Jun-2015
Last Modified
29-Jun-2015
Symptoms
The attached malicious file is not stripped from e-mail in the following scenario:
Traditional Anti-Virus is configured in Proactive Mode (in SmartDashboard, go to "Threat Prevention" tab - in the left pane, open "Traditional Anti-Virus" - open "Security Gateway" - open "Mail Protocols" - click on "SMTP" - check the box "Activate Proactive Detection" - install policy)
The name of malicious file (that is attached to e-mail) contains non-ASCII characters (e.g., Japanese, Chinese, Korean)
Cause
Traditional Anti-Virus in a Proactive Mode does not support file names that contain non-ASCII characters (e.g., Japanese, Chinese, Korean).
