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Smartview Monitor crashes when opening FireWall History report
Technical Level
Solution ID
sk106449
Technical Level
Product
Quantum Security Management
Version
R77.20 (EOL), R77.30 (EOL), R75.45 (EOL)
Date Created
14-Jun-2015
Last Modified
22-May-2017
Symptoms
Smartview Monitor gets out of memory and crashes when creating FireWall History report (Smartview Monitor ->System Counters -> FireWall History) on Security gateway / cluster member with large number of interfaces.
Cause
When too many interfaces/vlans are defined in the Security gateway/cluster topology, Smartview Monitor consumes a large amount of memory retrieving the required data. This can lead to the GUI crashing before all data has been retrieved.