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"Changing the hardware to XXX Appliances is blocked" warning in SmartDashboard when changing a hardware platform in a gateway object that is used in Identity Sharing of another gateway
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Technical Level
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Solution ID |
sk106434 |
Technical Level |
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Product |
SmartConsole |
Version |
R77.30 (EOL), R80.10 (EOL) |
OS |
Windows |
Platform / Model |
Intel/PC |
Date Created |
18-Jun-2015
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Last Modified |
13-Dec-2018
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Symptoms
The following warning is shown in SmartDashboard when changing tabs in Security gateway object properties or when opening the properties:
Changing the hardware to <New_Selected_Check_Point_Appliance> Appliances is blocked.
Reason:
Changing the hardware will disable Identity Awareness and it's components.
Sharing identities is used by other gateways:
Gateways that receive identities from this Gateway:
- <Name_of_Gateway_Object_1>
- <Name_of_Gateway_Object_2>
Resolution:
Remove the dependencies on the identity sharing and than repeat the action.
Example:
Warning appears in the following scenario:
- Create an object of Security Gateway "A" with the following settings:
- Hardware platform - select some Check Point Appliance (e.g., 13000)
- Enable Identity Awareness blade
- Create an object of Security Gateway "B" with the following settings:
- Hardware platform - select some Check Point Appliance
- Enable Identity Awareness blade
- Expand "Identity Awareness" - click on "Identity Sharing" - add Security Gateway "A" object
- Open Security Gateway "A" object - try to change the Hardware platform to another Check Point Appliance - the above warning appears
Solution
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