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SmartDashboard hangs when trying to view AD user's LDAP groups
Symptoms
  • SmartDashboard hangs and has to be terminated via Task Manager when trying to view AD user's LDAP groups in LDAP User properties -> Groups tab

  • FwPolicy.exe consumes high CPU.
Cause

User is a member of many LDAP groups and SmartConsole has to fetch all these groups to be displayed. This fetching action requires resources which renders the GUI unresponsive.


Solution
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