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SmartDashboard hangs when trying to view AD user's LDAP groups
Technical Level
Solution ID
sk106312
Technical Level
Product
SmartConsole
Version
R77.20, R77.30 (EOL)
Date Created
02-Jun-2015
Last Modified
11-Jun-2017
Symptoms
SmartDashboard hangs and has to be terminated via Task Manager when trying to view AD user's LDAP groups in LDAP User properties -> Groups tab
FwPolicy.exe consumes high CPU.
Cause
User is a member of many LDAP groups and SmartConsole has to fetch all these groups to be displayed. This fetching action requires resources which renders the GUI unresponsive.
