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SNX [Network Mode] users fail to login to Mobile Access gateway with "Authentication Failure"
Symptoms
  • SNX [Network Mode] users fail to login to Mobile Access gateway with "Authentication Failure".

  • SNX [Application Mode] users are able to login without a problem.

  • Debugs of HTTPD daemon show:

    [debug] trace_logger_filters.c(...): [client X.X.X.X] get brigade failed, refer: https:///sslvpn/Login/Login
  • Debugs of CVPND daemon show:

    Cvpn::GlobalLogger::failedLogin: Reason: Access denied - wrong user name or password
Cause

The user's LDAP DN contains the asterisk "*" (wildcard) character.


Solution
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