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Not able to open an attached file in Outlook Web App (OWA) while working in SecureWorkspace
Technical Level
Solution ID
sk105866
Technical Level
Product
Check Point GO, Mobile Access / SSL VPN
Version
R77.20, R77.30 (EOL)
Platform / Model
All
Date Created
27-Apr-2015
Last Modified
12-Jun-2015
Symptoms
Not able to open an attached file in Outlook Web App (OWA) while working in SecureWorkspace:
Connect to SecureWorkspace
Connect to Outlook Web App (OWA)
Open an e-mail with attached file
Double-click on the attached file
In the "File Download" window, click on "Open"
User is taken from SecureWorkspace to the Desktop, and the following error about the stability issue is presented:
"It was detected problem with stability. You can help developers to resolve this problem by sending some debug information to Check Point server."
Example:
The OWA window starts the associated program, but the program shows:
"The file is corrupted and cannot be opened"
Example: