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Contract or license error: "Contract entitlement check failed"/ "Contract is expired"/ "License is expired" during policy installation
Symptoms
  • Errors for contracts or licenses, that can be displayed in a pop-up during / after / while installing the policy:
    • Contract entitlement check failed.
    • Contract is expired.
    • License is invalid / license is expired.
Cause

Corrupted cache files for contracts or licenses, due to renewal, changes on the licenses, etc.

Note: "Contract entitlement check failed" error can also occur due to connectivity, so first need to troubleshoot as per sk97587.


Solution
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