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"Failed to install package. Aborting Installation Program." error during installation of a newer take of a Jumbo Hotfix Accumulator using Legacy CLI
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Technical Level
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| Solution ID |
sk105746 |
| Technical Level |
|
| Product |
All |
| Version |
R77, R77.10, R77.20, R77.30 |
| OS |
Gaia |
| Platform / Model |
All |
| Date Created |
22-Apr-2015
|
| Last Modified |
07-Aug-2018
|
Symptoms
"Failed to install package. Aborting Installation Program." error during installation of a newer take of a Jumbo Hotfix Accumulator using Legacy CLI.
Example:
Installation program is about to stop all Check Point Processes.
Do you want to continue (y/n) ? y
Stopping Check Point Processes...Done!
Installing Security Gateway / Security Management R77_20_JUMBO_HF...Error, Installation of Security Gateway / Security Management R77_20_JUMBO_HF package failed!!!
Failed to install package. Aborting Installation Program.
For additional information please refer to:
/opt/CPInstLog/Installation_R77_20_JUMBO_HF.elg
/opt/CPInstLog/MiniWrapper.elg shows "HotFix is already installed by CPUSE".
Example:
[MiniWrapper 11496][22 Jul 9:55:10] about to install package t_path=|/var/tmp//hotfixes/CPppakR77.10
[MiniWrapper 11496] [22 Jul 9:55:10] >Enter MINIWRPSCRPIT_InstallUnixPkg
[MiniWrapper 11496] [22 Jul 9:55:10] MINIWRPSCRPIT_InstallUnixPkg:: parmas are: t_path=|/var/tmp//hotfixes/CPppakR77.10| HF_Flag=|1|
[MiniWrapper 11496] [22 Jul 9:55:10] MINIWRPSCRPIT_InstallUnixPkg:: about to install HFA/HOTFIX package
[MiniWrapper 11496] [22 Jul 9:55:10] MINIWRPSCRPIT_InstallUnixPkg:: about to extract |sim_HOTFIX_GYPSY_HF_BASE_021.tgz| to |/var/opt/cp_tmp|
[MiniWrapper 11496] [22 Jul 9:55:10] MINIWRPSCRPIT_InstallUnixPkg:: t_command is |./sim_HOTFIX_GYPSY_HF_BASE_021_990021009_1 -SU |
[MiniWrapper 11496] [22 Jul 9:55:11] MINIWRPSCRPIT_InstallUnixPkg:: output is:
Verifying Performance Pack R77.10 is indeed installed...
Verifying Performance Pack R77.10 GYPSY_HF_BASE_021 is not already installed...
HotFix is already installed by CPUSE.
Please use CPUSE to install/uninstall this HotFix version.
Cause
A previous Take of Jumbo Hotfix Accumulator was installed using CPUSE (Check Point Update Service Engine), while this Take is being installed using Legacy CLI.
Refer to sk107320 - How to know if a hotfix on Gaia OS was installed via CPUSE of via Legacy CLI:
- When running CPUSE Agent build 1127 and above:
- If the previous Take of Jumbo Hotfix Accumulator was installed using Legacy CLI, then the next Take can be installed using the CPUSE.
- If the previous Take of Jumbo Hotfix Accumulator was installed using CPUSE, then all subsequent Takes must also be installed using CPUSE.
- When running CPUSE Agent build 1005 and lower:
All Takes of Jumbo Hotfix Accumulator must be installed in the same way:
- If the Jumbo Hotfix Accumulator was installed for the first time using CPUSE, then all subsequent Takes must also be installed using CPUSE.
- If the Jumbo Hotfix Accumulator was installed for the first time using Legacy CLI, then all subsequent Takes must also be installed using Legacy CLI.
Solution
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