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Temporary short traffic outage on Check Point appliance running Gaia OS when viewing "Hardware Health" page in Gaia Portal
Symptoms

  • Temporary short traffic outage on Check Point appliance running Gaia OS when viewing and clicking one of the options in Gaia Portal - "Maintenance" section - "Hardware Health" page.

  • /var/log/messages file shows (while working with "Hardware Health" page) a failure related to hardware monitoring and that the CONFD daemon and then ROUTED daemon were restarted.

    Example:

    xpand[PID1]: hw_monitor_get_proc: failed to send query select avg(sensor_reading) from hwmonitor where sensor_name == 'VCore' and time_stamp >= '2015-03-20 09:33:19' and time_stamp < '2015-03-20 09:35:19'
    xpand[PID1]: avg not updated yet nIndex+11 != avgIndex 0
    pm[PID2]: Reaped: confd[PID4]
    pm[PID2]: Scheduled confd for +1 secs
    pm[PID2]: Restarted /bin/confd[PID5], count=1
    ... ... ...
    pm[PID2]: Reaped: routed[PID6]
    pm[PID2]: Scheduled routed for +1 secs
    pm[PID2]: Restarted /bin/routed[PID7], count=2
    routed[PID7]: Start routed[PID7] version routed-...
Cause

If MONITORD daemon (responsible for hardware monitoring) is currently not running for some reason, then CONFD daemon (responsible for Gaia Database and Gaia Configuration) is incorrectly restarted when working with "Hardware Health" page.

When CONFD daemon is starting, by design, it will restart any currently running ROUTED daemons (by sending a TERM signal). It is done to avoid issues with Clish if ROUTED has been running prior to CONFD (issues like returning invalid results for routing-related commands like "show route").


Solution
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