Support Center > Search Results > SecureKnowledge Details
SmartProvisioning 'Link speed/Duplex' configuration is not applied correctly to the provisioned device
Symptoms

  • SmartProvisioning 'Link speed/Duplex' configuration is not applied correctly to the provisioned device:

    • When selecting '100Mbps / Full Duplex' and push the configuration, the involved interface is set with '10Mbps / Full Duplex'

    • When selecting 'Auto Detect' and push the configuration, the involved interface is set with 100Mbps / Full Duplex and without auto-negotiation

      Example from device running Gaia OS:
      • Output of Clish command 'show interface IF_NAME' shows: 
        auto-negotiation off
speed 100M
duplex full
link-speed 100M/full
      • Output of Expert command 'ethtool IF_NAME' shows: 
        Advertised link modes: Not reported
Advertised auto-negotiation: No
Speed: 100Mb/s
Duplex: Full
Auto-negotiation: off

  • 'Link speed/Duplex' configuration works correctly on the involved Security Gateway (both in WebUI and in CLI).

  • Example of the 'Link speed/Duplex' configuration in SmartProvisioning:

Cause

The '100Mbps / Full Duplex' is incorrectly saved as '10Mbps / Full Duplex' in the device's configuration.

The 'Auto Detect' is incorrectly saved as '100Mbps / Full Duplex' in the device's configuration.


Solution
 Note: To view this solution you need to Sign In .