Security Gateway might crash when working with Multi-Portal

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Technical Level

Solution ID	sk104698
Technical Level
Product	Quantum Security Gateways, ClusterXL
Version	R75 (EOL), R76 (EOL), R76SP (EOL), R76SP.10 (EOL), R76SP.10_VSLS (EOL), R76SP.20 (EOL), R76SP.30 (EOL), R77 (EOL), R77.10 (EOL), R77.20
OS	Gaia, SecurePlatform 2.6
Platform / Model	All
Date Created	11-Feb-2015
Last Modified	21-May-2017

Symptoms

Security Gateway might crash when working with Multi-Portal (Mobile Access portal, User Check portal, Identity Awareness portal, DLP portal, Gaia Portal).

Kernel function stack shows:

(gdb) bt
#0  vm_mux_cpas_generic_event_handler (opaque=0x0, sconn=0x..., event=2, side=CPAS_SERVER_SIDE) at vm_mux.c
#1  0x... in cpas_mloop (state=0x...) at cpas_if.c
#2  0x... in tcp_timer_rexmt (arg=0x...) at tcp_timer.c
#3  0x... in cpas_tcp_timers (tp=0x..., sc=0x0, timer=0) at tcp_timer.c
#4  0x... in cpas_tcp_timer_cb (opaque=0x...) at tcp_timer.c
#5  0x... in cpas_timer (opaque=0x1) at cpas_fwglue.c
#6  0x... in cptim_timer_wrapper (opaque=0x...) at cptimer.c
... ... ...

Solution

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