"Multiple account units are using the same domain name" warning during security policy installation

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk104248
Technical Level
Product	Identity Awareness, Quantum Security Management, Multi-Domain Security Management
Version	R77 (EOL), R77.10 (EOL), R77.20, R77.30 (EOL)
Platform / Model	All
Date Created	27-Jan-2015
Last Modified	21-Aug-2017

Symptoms

"Multiple account units are using the same domain name: "FQDN_of_DOMAIN". Using more than one account unit for a specific domain can cause unpredictable results and should be avoided. For more information see sk92782" warning in SmartDashboard during security policy installation.

Cause

If using Identity Awareness, two LDAP Account Units defined for the same AD domain, may lead to group association of the user to work incorrectly (user will not be associated to a group chosen by the SmartDashboard user-picker).

Therefore, this warning in SmartDashboard was added in R77.

Solution

Note: To view this solution you need to Sign In .