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FWK process on VSX Gateway might crash when SMTP traffic is passing through Virtual System Technical Level
Symptoms
  • FWK process on VSX Gateway might crash when SMTP traffic is passing through Virtual System.

  • In VSX cluster, fail-over might occur when SMTP traffic is passing through Virtual System.

  • After enabling generation of core dump files per sk92764 / sk53363, core dump files for 'FWK' process were generated in the /var/log/dump/usermode/ directory.

  • Core dump files for 'FWK' process contain the following stack:

    program terminated with signal 11, Segmentation fault.
    (gdb) bt
    #0 0x... in email_sm_process_input (...) at email_sm.c
    #1 0x... in fwemail_handle_data (...) at fwemail.c
    #2 0x... in email_unified_inspect_handler (...) at email_unified.c
    #3 0x... in spii_str_inspection_do (...) at spii_streaming.c
    #4 spii_str_process_data_ex (...) at spii_streaming.c
    #5 0x... in spii_str_psl_mt_process_data (...) at spii_streaming.c
    #6 0x... in psl_streaming_handle_packet (...) at psl.c
    #7 psl_handle_packet (...) at psl.c
    #8 0x... in cphwd_pslglue_handle_packet (...) at cphwd_pslglue.c
    #9 0x... in fwuser_process_f2p_packet (...) at fwuserspace.c
    #10 0x... in fwuser_queue_read_ex (...) at fwuserspace.c
    #11 fwuser_queue_read (...) at fwuserspace.c
    #12 0x... in fwk_read_handler (...) at main.c
    #13 0x... in T_event_call_handler (...) at events.c
    #14 0x... in T_event_mainloop_iter_select (...) at events.c
    #15 0x... in T_event_mainloop_iter (...) at events.c
    #16 0x... in T_event_mainloop_e (...) at events.c
    #17 0x... in fwk_instance_entry (...) at main.c
    #18 0x... in process_entry (...) at mt_utils.c
    #19 0x... in ?? ()
    #20 0x... in ?? ()
    
Solution
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