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"Database contains services with an unsupported protocol type. For a list of supported protocols, please refer to sk103595" error during upgrade to R80 / R80.10 / R80.20
Symptoms
  • "Database contains services with an unsupported protocol type. For a list of supported protocols, please refer to sk103595" error during upgrade to R80 / R80.10 / R80.20

    .
Cause

The configured policies contain in their rulebases services whose "Protocol Type:" field (open the service object and click on the "Advanced..." button) contains a protocol type that is not supported in R80 / R80.10 /R80.20.

Example:


Solution

Either modify the service properties to contain a supported protocol type, or change to another service that contains a supported protocol type.

The following protocol types are supported in services in R80 / R80.10 / R80.20 versions:

  • ADVP_both_protocol
  • ADVP_c2s_protocol
  • ADVP_s2c_protocol
  • ASPII_PROTO
  • BackWeb
  • BITTORRENT
  • CIFS_PROTOCOL
  • CitrixICA
  • CPAS_NOTIFY
  • CP-DHCP-relay
  • CP-DHCP-reply
  • CP-DHCP-request
  • DHCP-reply
  • DHCP-request
  • DNS_TCP
  • DNS_UDP
  • DNS_UDP_PSL_MT_PROTO
  • DNS_UDP_PSL_PROTO
  • EDONKEY
  • EDONKEY_UDP
  • HTTPS
  • FASTTRACK
  • FreeTel
  • FTP
  • FTP_BASIC
  • FTP_DATA_ASPII
  • FTP-BIDIR
  • FTP-PASV
  • FTP-PORT
  • FW1_CVP
  • GNUTELLA
  • H.323
  • H.323_ANY
  • H.323_RAS
  • HTTP
  • HTTP_DISPATCHER
  • HTTP_WEBSEC
  • ICQ_PROTOCOL
  • IIOP
  • IMAP
  • INSPECT_STREAMING
  • MGCP_UDP
  • MMS
  • MSEXCHANGE
  • MSNMS_PROTOCOL
  • NBDATAGRAM
  • NBNAME
  • NetShow
  • PNA
  • POP3
  • PPTP_TCP
  • RSHELL
  • RTSP
  • SCCP_TCP
  • Secure_SCCP_Proto
  • SIP_ANY_TCP_PROTO
  • SIP_TCP_PROTO
  • SIP_TLS_TCP
  • SIP_UDP
  • SIP_UDP_ANY
  • SKYPE
  • SMTP
  • SMTP_MAIL
  • SNMP_COMMUNITY;
  • SNMP_V3
  • Snmp-Read
  • SQL_SLAMMER
  • SQLNET2
  • SSH2
  • SSL_V3
  • SYN_ASPAM
  • UA
  • WinFrame
  • YAHOO

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