This problem was fixed. The fix is included in:
Check Point recommends to always upgrade to the most recent version (upgrade Security Gateway / upgrade Cluster / upgrade VSX / upgrade Security Management Server / upgrade Multi-Domain Security Management Server).
For lower versions, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.
Related Solution: sk38508 - SmartView Tracker shows incorrect entries.
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
This solution is about products that are no longer supported and it will not be updated
- 01504663, 01506391, 01513691, 01523249, 01518667