Changes in the Administrator password and allowed GUI clients are not synchronized in the Management HA deployment

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Technical Level

Solution ID	sk103053
Technical Level
Product	Quantum Security Management
Version	R75 (EOL), R76 (EOL), R77 (EOL), R77.10 (EOL), R77.20
Platform / Model	Intel/PC, Smart-1
Date Created	20-Oct-2014
Last Modified	19-Nov-2016

Symptoms

Changes in the Administrator password and allowed GUI clients are not synchronized in the Management HA deployment in the following scenario:
1. Administrator password and allowed GUI clients were changed on the Primary Security Management Server
2. 'Install Database...' operation was successfully performed on both of the Security Management Servers
3. Primary Security Management Server was successfully synchronized to the Secondary Security Management Server
4. However, the Admin password and allowed GUI clients were not updated on the Secondary Security Management Server (the contents of $FWDIR/conf/fwmusers file and $FWDIR/conf/gui_clients file did not change)

Cause

The '$FWDIR/conf/fwmusers' file and the '$FWDIR/conf/gui_clients' file are not synchronized between peer of the Security Management Servers in Management HA deployment in case there was no additional change in the database (e.g., an object or a rule was edited).

Solution

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