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Security Gateway R77.20 fails to fetch new IntelliStore feeds
Technical Level
Solution ID
sk102649
Technical Level
Product
Anti-Bot, Anti-Virus
Version
R77.20
OS
Gaia, SecurePlatform 2.6
Platform / Model
All
Date Created
30-Sep-2014
Last Modified
01-Jun-2020
Symptoms
After purchasing a new IntelliStore feed and activating it from User Center, the feed is still not seen in SmartView Monitor, and is not enforced on the Security Gateway R77.20.
The IntelliStore feed's contract appears to be valid and installed correctly on the Security Gateway R77.20.
Restarting Check Point services (with 'cpstop;cpstart' commands) on Security Gateway R77.20, or specifically restarting the FWD daemon (with 'cpwd_admin' command) on Security Gateway R77.20 resolves the issue.
