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SmartEvent NGSE report shows very large (unrealistic) number of sessions when in Application & URL Filtering rule the Track is set to 'Complete Log' Technical Level
Symptoms
  • SmartEvent NGSE report shows very large (unrealistic) number of sessions when in Application & URL Filtering rule the Track is set to 'Complete Log'. For example, for 5 minutes of web browsing on a news site, thousands of sessions are reported.
    Example:

  • SmartEvent NGSE report shows correct (expected) number of sessions when in Application & URL Filtering rule the Track is set to 'Extended Log'.

Cause

When in Application & URL Filtering rule the Track is set to 'Complete Log', every single request is logged separately. As a result, each log entry is counted as a separate session.


Solution
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