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Support for 48GB RAM on Security Acceleration Module (SAM) Technical Level
Symptoms
  • Customer wants to upgrade SAM RAM to 48G in an appliance with Gaia software versions earlier than R77.20

  • Customer wants to reimage a SAM-equipped HPP unit ( CPAP-SG21800-NGFW-HPP-SAM-BUN or CPAP-SG21700-NGFW-HPP-SAM-BUN ) to a different software version than what is shipped from the factory.

  • Customer experiences crash or instability in an appliance with 48G SAM RAM, running one of the software versions listed in the table below

Solution
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