Policy installation fails with "TCP connectivity failure ( port = 18191 )" error due to crash of CPD daemon

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Technical Level

Solution ID	sk101849
Technical Level
Product	Quantum Security Gateways
Version	R75 (EOL), R75.10 (EOL), R75.20 (EOL), R75.30 (EOL), R75.40 (EOL), R75.45 (EOL), R75.46 (EOL)
Platform / Model	All
Date Created	06-Aug-2014
Last Modified	10-Sep-2019

Symptoms

Policy installation in SmartDashboard fails with:

Reason: TCP connectivity failure ( port = 18191 )( IP = X.X.X.X )[ error no. 10 ]
Policy installation canceled.

Output of 'cpwd_admin list' command on problematic Security Gateway during the issue shows that CPD daemon is Terminated.
Core dump files for CPD daemon are generated on problematic Security Gateway in /var/log/dump/usermode/ directory.

Cause

CPD process crashes.

Solution

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