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"Unable to contact Certificate Authority on the SmartCenter Station. Please make sure the Certificate Authority daemon is running" error message when opening SmartDashboard objects
Symptoms
  • The CPCA & FWD processes are terminated.
  • "Unable to contact Certificate Authority on the SmartCenter Station. Please make sure the Certificate Authority daemon is running" error message when opening SmartDashboard objects.
  • "SmartCenter CA is not running" error in the SmartView Monitor.
  • sk33224 does not resolve the issue.
Cause

One of the log field definition files has become corrupted. This caused FWD to crash. CPCA is a child process of FWD so it crashed, as well.

CPCA functions as the Certificate Authority on the Management Server.


Solution
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