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Randomly, users are not able to connect from any device because they stop being associated by AD Query Technical Level
Symptoms
  • Randomly, users are not able connect from any device.

  • Debug of PDP daemon shows:

    ADLOG::AssociationDB::handleAssociation: Got [USERNAME] as user name, but removing it, as this is a known multi user host
Cause

If 7 (default) or more users are currently associated for the same IP address, the IP address is automatically considered a "multi users host". A log about it is issued, all of the currently associated users are revoked, and all new user associations for this IP address are ignored.

Refer to sk60301 (Identity Awareness AD Query).


Solution
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