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Distribution of a R77.30 package in SmartUpdate R77.20 to Security Gateways R77.20 fails when the option "Revert installation to image on failure" is enabled
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Technical Level
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| Solution ID |
sk101438 |
| Technical Level |
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| Product |
SmartUpdate, Quantum Security Gateways, ClusterXL, Cluster - 3rd party |
| Version |
R77.20, R77.30 (EOL) |
| Platform / Model |
All |
| Date Created |
01-Jul-2014
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| Last Modified |
22-May-2017
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Symptoms
- Distribution of a R77.30 package in SmartUpdate R77.20 to Security Gateways R77.20 fails when the option "Revert installation to image on failure" is enabled.
Solution
Follow these steps:
- Take manual snapshot using "Snapshot Management" on the Security Gateways R77.20.
- Disable the "Revert installation to image on failure" option before the upgrade.
