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AD Query ('pdp monitor ip') shows multiple users associated with the same Source IP address
Symptoms
  • Output of 'pdp monitor ip IP_ADDRESS' command on Security Gateway shows multiple users associated with the same Source IP address.

  • The "Assume that only one user is connected per computer" box is checked in the Security Gateway object ('Identity Awareness' pane - 'Active Directory Query' - 'Settings...').

  • In some cases, this issue can occur when using AD Query and RADIUS Accounting for acquiring identities.

Cause

Users from other identity sources are not revoked on new AD Query association.


Solution
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