SAM card crashes during appliance's boot sequence after CoreXL configuration was changed

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk100546
Technical Level
Product	SecureXL, CoreXL, Quantum Security Gateways
Version	R77.10, R77.20
OS	Gaia
Platform / Model	21000
Date Created	07-May-2014
Last Modified	17-May-2017

Symptoms

SAM card crashes during appliance's boot sequence after CoreXL configuration was changed. The following message is seen on the console:
kernel: ADP slot 1 panic!!!
Only after removing the SAM card, appliance is able to boot normally.

Cause

SAM card on 21000 appliances might crash during boot if the number of configured CoreXL FW instances is equal to the number of CPU cores on the appliance (e.g., there are 16 CPU cores, and 16 CoreXL FW instances were configured). At least 2 available CPU cores are required.

Solution

Note: To view this solution you need to Sign In .