This problem was fixed. The fix is included in:
Check Point recommends to always upgrade to the most recent version (upgrade Security Gateway / upgrade VSX / upgrade Security Management Server / upgrade Multi-Domain Security Management Server).
For lower versions, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification, please collect CPinfo files from the Security Management and Security Gateways involved in the case.
Show / Hide hotfix installation instructions
Note: In cluster environment, this procedure must be performed on all members of the cluster.
- Hotfix has to be installed on Security Gateway / each cluster member.
- Transfer the hotfix package to the machine (into some directory, e.g.,
Unpack the hotfix package:
[Expert@HostName]# cd /some_path_to_fix/
[Expert@HostName]# tar zxvf fw1_wrapper_HOTFIX_NAME.tgz
Install the hotfix:
Note: The script will stop all of Check Point services (
cpstop) - read the output on the screen.
- Reboot the machine.
This solution is about products that are no longer supported and it will not be updated
- 01322078 , 01364311 , 01403918 , 01404335 , 01405216 , 01407773