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Enhanced prevention and stability for Threat Prevention blades on Gaia R77.10 Security Gateway
Symptoms
  • Enhanced prevention and stability for Threat Prevention blades on Gaia R77.10 Security Gateway (Anti-Bot blade, Anti-Virus blade, Threat Emulation blade).
Solution

Check Point highly recommends to install the following hotfix.

Notes:

 

Procedure:

  • Show / Hide instructions - in Gaia Portal

    Important Note for VSX mode: Gaia Portal is not supported on Security Gateway in VSX mode. Users must use the Clish.

    We recommend using CPUSE to install this hotfix.

    1. Connect to the Gaia Portal on your Security Gateway / each cluster member.

    2. Obtain the lock over the configuration database (click on the lock icon at the top - near 'Sign Out').

    3. Navigate to the 'Software Updates' - 'Status and Actions' pane.

    4. Go to the 'Updates' tab to see the published hotfixes available for download.

    5. Select the required hotfix - right-click on it - click on 'Download' (this will download the hotfix to your machine).

    6. Right-click on the hotfix - click on 'Install' (this will install the hotfix on the machine and display the installation status).

    7. When prompted for reboot (a pop up window appears), confirm to reboot the machine.

    Contact Check Point Support for any assistance.



  • Show / Hide instructions - in Gaia Clish

    Important Note for VSX mode: Gaia Portal is not supported on Security Gateway in VSX mode. Users must use the Clish.

    We recommend using CPUSE to install this hotfix.

    1. Connect to command line on Security Gateway / each cluster member (over SSH, or console).

    2. Log in to Clish shell.

    3. See the list of available packages for download:

      HostName> show installer available_packages

    4. Download this hotfix:

      HostName> installer download Check_Point_Hotfix_R77.10_sk100176.tgz

    5. Check the download progress by repeatedly running this command:

      HostName> show installer package_status
      Outputs for example:
      Check_Point_Hotfix_R77.10_sk100176.tgz - Downloading (2.95 MB/s)   - Progress: 6%
      Check_Point_Hotfix_R77.10_sk100176.tgz - Available for install
      
    6. See the list of available packages for install:

      HostName> show installer available_local_packages

    7. Install this hotfix:

      HostName> installer install Check_Point_Hotfix_R77.10_sk100176.tgz

    8. Check the installation progress by repeatedly running this command:

      HostName> show installer package_status
      Outputs for example:
      Check_Point_Hotfix_R77.10_sk100176.tgz - Installing                - Progress: 3%
      Check_Point_Hotfix_R77.10_sk100176.tgz - installed
      
    9. Machine will be rebooted automatically.

    Contact Check Point Support for any assistance.



  • Show / Hide instructions - in Expert mode CLI

    Contact Check Point Support for any assistance.

    1. Hotfix has to be installed on Security Gateway / each cluster member.

    2. Download the relevant hotfix package:

      Platform R77.10
      Gaia (TGZ)


    3. Transfer the hotfix package to the machine (into some directory, e.g., /some_path_to_fix/).

    4. Unpack the hotfix package:

      [Expert@HostName]# cd /some_path_to_fix/
      [Expert@HostName]# tar zxvf Check_Point_Hotfix_R77.10_sk100176.tgz

    5. Install the hotfix:

      [Expert@HostName]# ./fw1_wrapper_HOTFIX_R77_HF_HA10_005_990005004_1

      Note: The script will stop all of Check Point services (cpstop) - read the output on the screen.

    6. Reboot the machine.
Applies To:
  • 01393114 , 01393752 , 01393754 , 01393967

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